Are the staff required to wear masks?

Yes, our diligent staff are always required to wear masks when interacting with our guests. If any staff member’s responsibility includes housekeeping or attending to guests, then they are required to wear safety goggles, and gloves as well.

What enhanced cleaning measures are in place?

We’ve committed to brand-new deep cleaning procedures that include: Deep cleaning of rooms before guests arrive at the hotel. Staff to avoid entering rooms after the cleaning is done Use of disinfectant products that meet the EPA criteria for cleaning and sanitization Increased frequency of cleaning and disinfecting surfaces of public touchpoints like elevator buttons, doorknobs, handles, faucets, handrails, pool chairs, trash receptacle touchpoints, keypads, luggage carts, stairwells, fitness center, counters, dining surfaces, and seating areas throughout the day Sanitization of rooms after check-out Laundry using the highest appropriate water setting recommended by the CDC

Are Baltimore restaurants open?

Yes, restaurants are open, but mostly for outdoor dining, take-away, or delivery. Some restaurants that have dine-in, have property safety precautions in place. Visitors are asked to follow social distancing protocols and wear protective masks while entering.

We Care About Your Safety

Welcome to the reimagined Inn at Henderson's Wharf! Enhanced screening, cleaning, and tons of new measures to make your stay in our waterfront Baltimore hotel safe and memorable.

Our stringent preventive guidelines are the direct result of our care and commitment to you, with guidance from the Baltimore Department of Public Health (BDPH). Contact us directly for any assistance during your trip to the beautiful Inner Harbor of Baltimore.

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all accommodations and common areas of the property. Our clearly defined, methodical approach minimizes your contact with local teams and other guests. We have aligned our check-in and check-out processes to the current situation and enhanced our room fixtures to reflect the same.

Common Areas

Express check-in and check-out. Guests are pre-assigned rooms before their arrival to minimize their time in the lobby.
Appropriate signage and floor markings communicating protocols on physical distancing and other safety measures prominently displayed
Hand-sanitizers at the front desk, workstations, and lobby counters
Guests asked to wear masks when entering the lobby, and when outside their rooms, practice physical distancing, and limit contact with associates
Staff trained on social distancing, safety implementations, and proper usage of sanitizing chemicals
All employees to wear masks. If their responsibilities include housekeeping and attending to guests in the public area, then safety goggles and gloves are also required.
Guests asked to utilize stairs wherever possible
Increased frequency of deep cleaning and disinfecting surfaces of public touchpoints like doorknobs, handles, faucets, handrails, pool chairs, trash receptacle touchpoints, keypads, luggage cards, stairwells, fitness center, counters, dining surfaces, and seating areas.

Rooms + Suites

Frequent cleaning with disinfectants in all accommodations
Guest keys sanitized for a safe and clean experience
All laundry washed using the highest appropriate water setting as recommended by the CDC
Rooms sanitized following strict industry cleaning procedures after every check-out.

Staff

Staff trained to wash their hands with soap and water for at least 20 seconds, or use alcohol-based hand sanitizers every 60 minutes, and immediately after any activity that requires them to touch surfaces.
Staff to get their temperatures checked before entering the hotel every day
Staff not to open doors of cars, taxis or Uber/Lyft rides

Travel Safely

We encourage all guests and employees to continue to take precautions, including frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures may be found on the CDC website.

Wishing you good health and safe travels!

Play and Stay Local

You don't have to travel far to enjoy the area's beautiful outdoor sights and recreation. The Inn at Henderson's Wharf puts you within minutes of countless things to see and do safely nearby, including:

Fort McHenry
National Aquarium
Little Italy
Fell's Point

In the Words of Our Guests

"The staff made it a point to ensure that everything was spotless, and our safety was attended to every step of the way!"

Traveler’s Insights

Are the staff required to wear masks?

Yes, our diligent staff are always required to wear masks when interacting with our guests. If any staff member’s responsibility includes housekeeping or attending to guests, then they are required to wear safety goggles, and gloves as well.
What enhanced cleaning measures are in place?
We’ve committed to brand-new deep cleaning procedures that include:

Deep cleaning of rooms before guests arrive at the hotel. Staff to avoid entering rooms after the cleaning is done

Use of disinfectant products that meet the EPA criteria for cleaning and sanitization

Increased frequency of cleaning and disinfecting surfaces of public touchpoints like elevator buttons, doorknobs, handles, faucets, handrails, pool chairs, trash receptacle touchpoints, keypads, luggage carts, stairwells, fitness center, counters, dining surfaces, and seating areas throughout the day

Sanitization of rooms after check-out

Laundry using the highest appropriate water setting recommended by the CDC
Are Baltimore restaurants open?

Yes, restaurants are open, but mostly for outdoor dining, take-away, or delivery. Some restaurants that have dine-in, have property safety precautions in place. Visitors are asked to follow social distancing protocols and wear protective masks while entering.